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Contact Us

Pre-Purchase Questions and Locating a Distributor

If you need help locating a local distributor or have questions about Therma-Stor products or their applications, please call 1-800-533-7533.
Service, Warranty & Product Support

Filters for Santa Fe and Ultra-Aire dehumidifiers can be purchase from our filter stores Santa-Fe-Filters.com and UltraAireFilters.com.

Returns for warranty claims will not be processed without a Return Authorization Number. An RA Number can be obtained by calling 1-800-533-7533 between the hours of 7:30 a.m. and 4:30 p.m. Central Time. Warranty information for specific products can be found under the "Service & Support" tab of this website.
Warranty/Returns Address (Map)

ROG Department
Therma-Stor LLC
4201 Lien Rd.
Madison, WI 53704
Mailing & Shipping Address (Map)

Therma-Stor LLC
4201 Lien Rd.
Madison, WI 53704
Telephone, Fax & Email

Toll-Free: 1-800-533-7533
Local: 608-237-8400
Fax: 608-222-1447